We could not have been happier

As owners of many homes, my husband and I have had enough experience to know “the drill” when selling and buying a home. We could not have been happier working with you on the most recent sale of our home and the purchase of another home. We always knew what was going on either through your weekly phone calls (sometimes more than that) or our communication with your office staff. We always felt like you were on top of things for us and everyone involved. When we stumbled on some problems due to errors caused by realtors on the other side of the transactions, you were right there to help them fix things even though it wasn’t always your responsibility. This is a sign of a truly committed professional and we are most appreciative of your efforts in this regard.

Selling and buying another home is not a process one likes to engage in frequently, but you made it less of a burden and a relatively easy transition. In addition to making sure all the paperwork was in order, you also made our lives easier by helping out with some basic things that we needed like giving us moving boxes, changing the locks on our new house, and sending us out to a celebratory dinner. Traditional thank-you baskets are always nice but your thank-you gifts were much more practical and useful and just what we needed!

We have already told everyone we know that if they need to buy or sell a home, they MUST call you! Even though I don’t plan on moving again anytime shortly, when and if the time does arrive I will wholeheartedly call you and enlist your excellent services again. Thank you for not only being good at selling and buying homes but for being a wonderful, friendly, and supportive person to work with. We wish you all the best of success.

With Best Regards,

Melissa and David S., PhD, Santaluz

Don sets the standard for integrity, transparency, and responsiveness.

Don and his team did a terrific job on the sale of our home. In my opinion, he sets the standard for integrity, transparency, and responsiveness.

We had our house listed by another agent for many months, and although it sold twice, it fell apart twice. When we decided to change agents, I interviewed others, all very experienced and with top reputations. I wanted to hire an agent who not only was effective but was committed to straight talk and prompt response. Don was willing to invest 2 hours of unrushed time talking to me about his approach, strategies, and values. He was also willing to take the risk of losing the listing if he could not sell the property within a reasonable period.

I was impressed.

Don got the house sold at our top asking price, in two weeks. What was more important was that he got the deal closed, with difficult buyers and a difficult buyers’ agent. The buyers having failed to get a lowball price (thanks, Don) tried to get it all back with aggressive actions during the inspection process (our house is high-end, very tricked out, and in great condition). Don counseled us through that icky process, keeping our blood pressure down, our wallets still in our pockets, and to a successful completion of that part of the deal.

Then the buyers’ loan took two extra weeks, and this caused lots of complications with their very difficult agent. Don got our carrying costs covered, and to a smooth, if delayed closing.

Throughout the whole process, Don and Gerri communicated with us promptly, confidently, and most importantly, kindly. He gave us real advice, not just choices, without attempting to strong-arm any particular decision along the way. His knowledge of the inner workings of the process gave us confidence and kept us patient when we were losing patience.

Don’s TC and team handled all paperwork and external processes accurately and quickly. They took care of all the details that they could, making an otherwise difficult process easier.

Thanks to Don, Gerri, and the whole team. Very highly recommended.

Keith Z., Partner Duane M. LLP

The comparison between other, so-called ‘professionals’ and you is like night and day.

Don, again, you and your staff have come through for me in a stellar fashion. This is our third transaction together and every time 1 am impressed at your professionalism and commitment to your client. You shouldn’t be selling real estate; you should be teaching others how to do it correctly. In the last couple of years, I have done a couple of transactions and didn’t use you, and, to tell you the truth, I regret not using your services. The comparison between other, so-called ‘professionals’ and you is like night and day.

Again, you went to bat for me on a price and commission reduction to your possible detriment. As such, I enclose a check to make up for your loss of commission. I’ve also included the lost commission from the other realtors as I feel you earned more than they did.

I have to congratulate Eddie and the rest of your staff for how they handled this. Everybody seemed enthusiastic and committed to getting the job done right and on time. The systems you have in place and the checks and balances virtually ensure a trouble-free deal. Well done! I’ve included a little extra in your check. Please send these kind folks off to a nice dinner with me.

I have dealt with realtors my whole life as my father sold real estate. I have bought and sold several houses and have helped other people in their transactions. I have worked with countless realtors while looking for property, dropping in for open houses, and actual hands-on transactions. I have yet to earn anybody with the style, politeness, thoroughness, professionalism, and care that you bring to the industry.

Do you want a reference? You can have anybody, anytime, call me and I’ll be happy to let them know they could be doing a lot worse than engaging your team.

Best regards and a hearty ‘Thank you’.

David L.

Has the skill set of a Jedi Master

If you need a Realtor that is trustworthy, ethical and has the skill set of a Jedi Master, then Don Pelletier is who you want. Don and his team masterfully juggled 3 separate real-estate transactions, simultaneously, ending with my family being in the home of our dreams. This was all done in under 8 weeks! Don also helped us with finding a new property manager and insurance agent. His service and professionalism will impress you. I highly recommend Don for any Real Estate issue that comes your way. He's easy to talk to and is a wealth of information. Plus, he has great referrals too! Can't thank you enough for your great service Don, I'm so glad we used your team!

Greg S.

Outstanding negotiator

I have been working with Don Pelletier and his team since 1996. Don helped me negotiate my very first home purchase as a first-time home buyer in 1996. I have been with Don ever since and would not trust any transaction without him. I have just purchased my 7th home with Don and once again just another walk in the park. Don is an outstanding negotiator and helped me realize quite a substantial discount. Don has always continued to go out of his way to ensure that I receive the most pleasant home-buying experience possible. This most recent transaction was nothing less than outstanding. I have recommended Don to family and friends and will continue to do so. Don is by far the best real estate agent in the business.

Scott O. & San M.

One of the nicest human beings you will ever meet.

My wife and I worked with many real estate agents in the US over the years, but Don and his teams are undoubtedly the best. First of all, you can’t beat Don’s depth of knowledge and insights re: the SD area real estate market. What stands out about Don is that he can translate this into simple English that anyone can understand. He does this without being pushy and condescending. He is humble and one of the nicest human beings you will ever meet. My wife and I also liked his team approach to doing business. He stayed in close contact as the point person while we were working with a showing agent, Nicole. She was super responsive and was so helpful in taking us around the SD area. Negotiation during this challenging time for buyers went very smoothly. Don gave us great advice and he knew how the sellers would respond to various situations. We felt prepared for how to engage in the negotiation process. He did a great job educating us about unique CA real estate law and felt that we used it to our advantage during the escrow period. We completed the transaction remotely, and it went so smoothly thanks to Gerri. Don and Gerri continue to help us after closing with various needs from finding a handyman to a lawyer as we are new to the SD area. We feel like we gained a friend in SD. You can’t go wrong with the Don Pelletier Group! 

Heechin Chae, PhD, Mission Valley   

We have a realtor who became our friend

Most people can say they have a friend who is a realtor. But we can say we have a realtor who became our friend—over 30 years ago! Don Pelletier is a man of integrity and grace. He works tirelessly for his clients and is extremely professional and knowledgeable about all things real estate. Don and Gerri walked us through our third transaction recently and got us top dollar for our home. They know their business—from pricing, marketing, negotiating, timely follow-through, and walking their clients through the land mines of escrow with assurance and confidence. Without reservation, we highly recommend the Don Pelletier Group for all of your residential and investment real estate needs. They are the BEST!!!

Alan and Gail W. 

We refer Don to all our friends

Don Pelletier has been our realtor since 2001 when we purchased our first home in Poway. When we moved to Arizona in 2004, Don handled the sale of our home. When the relocation realtor provided by my employer failed to perform, we contacted Don who referred us to his professional network in Tucson. 3 weeks later, we were in our new home. When we moved back to San Diego, Don was the first person we called and he found us our beautiful home in Escondido. We refer Don to all our friends in San Diego County who are either buying or selling a home.

Don is a complete professional who listens to his clients. He brings many years of experience in the local market to help guide buyers and sellers to the best result. He is a fine gentleman and a true people-person whom we now consider a dear friend. We could not recommend him more highly.

Michael and Claire W.

My experience with the Don Pelletier Group was an amazing one

My experience with the Don Pelletier Group was an amazing one. The Don Pelletier Group assisted me with the selling of my home. As emotionally overwhelming as it was, the knowledge, professionalism, and step-by-step assistance made it much easier for me to go through the process of selling my home. I felt they went the extra mile for me and my family and because of this, my tough time was made a lot easier. I had so many questions and every one of my questions were answered - day or night. I even utilize the informative emails sent by The Don Pelletier Group. I've also reached out for assistance with referrals to realtors in another state. The Don Pelletier Group is my go-to for just about any home-purchasing and/or selling-related needs. Thanks so much! YOU GUYS ARE AWESOME!!!!

Mel D.

Don was there for us every step of the way

Don and Gerri Pelletier are spectacular real-estate agents, ethical, honest, and understanding. My sister's house was listed and we received offers immediately. We closed in 10 days and though hard considering the circumstances, Don was there for us every step of the way. If you want excellence and honesty, Don Pelletier Group is the best. Highly recommend!!

Rosemarie A.T.

Don made our home purchase process seamless and stress-free

My husband and I were extremely pleased that Don Pelletier was our real estate agent in San Diego. When we moved from the Bay Area to the San Diego area, Don, his wife Gerri, and the team did a fantastic job for our home purchase experience in San Diego. They were extremely knowledgeable in the San Diego area and able to find properties based on our specific criteria. Don and his team responded to our numerous questions and inquiries via e-mail and phone right away. We were able to close on our home sale in the Bay Area and home purchase in San Diego that were days apart and Don, as our buying agent, did a great job coordinating with our selling agent to make this happen for us.
Don made sure that the property was inspected properly and that all the small repairs were completed by the sellers before we moved in. Don also provided a list of experts in the areas of taxes, homeowner’s insurance, and contractors. Don made our home purchase process seamless and stress-free. We are grateful for Don and his team!! They are the best real estate team in San Diego!

Bhavna R.

Highly recommend Don Pelletier to anyone looking for a professional, highly experienced real estate agent

As a professional fiduciary, I have had the privilege of working with Don Pelletier on the sale of numerous properties over the past 10 to 15 years. He and his team have always been dedicated, efficient, and pleasant to work with. Don knows the market throughout San Diego County, understands the nuances of trust and estate sales, and helps coordinate vendors. Additionally, he has occasionally had to communicate with tenants or beneficiaries who were less than happy to vacate the property to accommodate the sale; he does so with grace, patience, and professionalism at all times. I would highly recommend Don Pelletier to anyone looking for a professional, highly experienced real estate agent, but especially for those serving in a fiduciary capacity to buy or sell property.

Jennifer H.